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FAQ for Our Social Environment

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This FAQ list is for the "Social" part of the game. These answers apply to all of our social games so some of the answers may not directly relate to all games.

What are the coins used for?
How many games can I have started with my friends?
How do I invite my friends to play?
How do I unlock the game?
Is this game free?
Why should I unlock the game?
How can I get more coins?
How do I post to my Facebook Wall within the game?
If I quit my game do I stay logged into Facebook?
Do I have to have the Facebook App installed on my IOS device to play?
Can I log out of Facebook through the game?
Do you have other mobile games available?
What is an iOS device?
How do I get rid of ads?
What is "Your Game Lobby"?
Are the coins worth anything?
Do I have to unlock the game in order to Post to my Facebook Wall?
What are the "Power-Ups?
What version of iOS or Droid do I need to play this game?
What is a Push Notification?
How to turn Push Notifications on or off?
My game is acting up or not running right - what should I do?
I'm not getting Push Notifications - what should I do to enable them?

What are the coins used for?
You need to use coins to play this game. We start you with a preset number of coins (usually 10 or 15 coins) and it takes one coin for each round(s) that you play. You will also need to use one coin for each power-up(s) if you choose to use them. If you purchase the game the rate at which you earn coins will increase or you will be granted unlimited coins.

How many games can I have started with my friends?
Each game will have it's own number of active games you can have going at once. Usually this number is around 25 games.

How do I invite my friends to play?
You can play against your Facebook friends. Click on the "Start New Game" button, located at the top and/or bottom of the screen in "Game Lobby" section. A new screen will open and show a list of all of your friends that currently have the app. You can choose to invite friends that don't have the app by touching the "Invite" button at the bottom this screen. Choose the friend you want to play against by touching their name.

How do I unlock the game?
There is a button towards the top of the screen in the Game Lobby that says something like "Unlock the Game!" . Click that button then follow the easy instructions. Each game will have it's own features when you unlock the game which will be detailed on the unlock information page.

Is this game free?
Yes it is free. You also have the option to buy the game by unlocking it so it is ad free and you may earn access to additional features. The items that will become available by unlocking (purchasing) will be detailed on the unlock information page.

Why should I unlock the game?
Unlocking the game will remove the ads from within the game. Some of the games will give you more coins and/or increase the rate at which you earn coins. Some of the games offer unlimited coins after you unlock. Each game will have an unlock screen that will indicate what features you earn by unlocking the game. Another reason to unlock the games is to help support our costs for development and help pay for the servers it takes to keep these games running.

How can I get more coins?
It depends on the game. Some games give you unlimited coins if you purchase the unlocked version. Others will increase the coin earning rate if you unlock it. Most of the games will allow you to post a message to your facebook wall and you will earn 5 coins instantly. Below is an example of how to earn more coins from our iJong Smiles Social game.
You will recieve a new coin every 14 minutes or every 7 minutes if you unlock the game. The minutes are not based on play time, they are based on real world time so even if you are not playing you will still earn coins. If you post statuses to your Facebook Wall from within the game you will receive 5 more coins. There is a max amount of coins that can be earned when they are earned by time (waiting the 14 or 7 minutes) but if you purchase more coins or post to your wall you can exceed the max amount. Unlocking the game will give you a new coin every 7 minutes rather than every 14 minutes, and gives you the ability to purchase more coins by clicking the "Get More Coins" button at the top right of your screen in Your Game Lobby.

How do I post to my Facebook Wall from within the game?
Click on the "Start New Game" button. It brings you to the "Facebook Friends with App" page. At the bottom of that screen is a "Post To Wall" button, click on that. Click on the big white box so the keyboard appears. Type your message, then click on the "Post to Your Wall" button in the upper right corner. You will earn an extra 5 coins for doing this but it's only available once every 24 hours.

If I quit my game do I stay logged into Facebook?
Yes, most of the time. There may be times when your device will log you out of facebook automatically but you won't lose the games you currently have. Just log back in when you're ready to play.

Do I have to have the Facebook App installed on my mobile device to play?
No you do not.

Can I log out of Facebook through the game?
Yes. The "Logout" button is in Your Game Lobby in the upper left corner. Just click that button and you're logged out!

Do you have other Mobile games available?
Yes we do. Just visit www.tornadogames.com/m for more details on our games.

What is an iOS device?
IOS is the operating system for iPod Touch, iPad and iPhone devices.

How do I get rid of ads?
Easy! You can unlock the game by clicking the "Unlock Game" button towards the top of the screen in the Game Lobby, and follow the easy directions.

What is "Your Game Lobby"?
Your Game Lobby is like the home page of this game for the social multiplayer section. In "Your Game Lobby" you can start new games, Unlock the Game, see whose turn it is to play, when you or friend last played and check the "History" of the finished games.

Are the coins worth anything?
No. They don't carry any money value or worth outside of this game.

Do I have to unlock the game in order to Post to my Facebook Wall?
No you don't have to unlock the game to Post to your Facebook Wall and you will still receive 5 more coins for doing that, which can then exceed the max coin limit. This is only available once every 24 hours.

What are the Power-Ups?
If you are falling behind or want to get a jump on your opponent you can use power-ups to help you within the game. Please see the help file in the game or the help file online for the game itself for more information about the power-ups. Not all of our games have power-ups.

What version of iOS or Droid do I need to play this game?
Each game we release will have different requirements. It's best to download the free version of the game and see if it is able to install.

What is a Push Notification?
A push notification is a message system that allows us to send updates to your device even when it's not running the game. We can inform you of different events like when it's your turn to play, if someone sent you a chat message from within the game or if your game is going to expire because of a lack of play.

How to turn Push Notifications on or off?
Some of the games have a support button that will allow you to adjust the settings of the push noficiations. If not, check the settings of your device. Push notifications are not available for the online and desktop versions of our games. Push notifications only work on devices (ie Droid and iPhone type devices).

My game is acting up or not running right - what should I do?
If you are having problems with the game you should always reboot your device. Let the device finish booting up. Also make sure you have the latest updates for your device installed and check for updates for the game in the app store.

I'm not getting push notifications - what should I do to enable them?
Push notifications are not the most reliable system. Apple and Google are in charge of sending those messages and we have no control on if they are delievered to your device. Some of our games have options in the support area named settings where you can adjust the type of notifications you want to recieve. You can turn the notificaitons on or off, adjust the sound when a notifciation has arrived and you can select to have your device vibrate. Make sure those are enabled if you want to recieve the notifications. Also, each device may have settings outside the game (part of the phone/device settings) that control notifications. Please consult the user manual for your device for more details. Push notificaitons do not work within the online version (when you play at www.tornadogames.com) or in the desktop version of the game.

 






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